Product Support

Support and administration expertise plays a vital role in contributing to the success of your implementation. The Planet Group offers three levels of support: Priority, Priority Plus and Premier.  Our flexible approach allows you to select the level best suited to your requirements, with the ability to evolve and adapt your Support Plan to match future needs. In addition, The Planet Group provides a number of optional extras so that your Support Plan can be tailored to meet your precise requirements.

The table below details the benefits offered by each Support option.  If you would like to discuss your requirements in more detail, just let us know by emailing support@the-planet-group.com